How It Works
Step 1-Booking
We’ll work with you to bring your party vision to life. From answering questions to recommending the perfect items, we’re here to help! Share your event details (location, times, etc.), and we’ll suggest the best picks to match your style. To lock in your favorite rentals, just place a 50% deposit.
Step 2- One Week Before
Once your order is set, we’ll reach out to confirm all the details—delivery times, answer any last-minute questions, and collect your final payment. Need to tweak your order? No problem! Any changes after payment will earn you a credit for extra or different rentals (just note it’s for this event only!).
Got last-minute party ideas? We’ve got you! You can add items up to 48 hours before the big day (subject to availability and an extra payment if needed).
Step 3- Delivery Day
You’ll get a heads-up text from our delivery driver when they’re just 30 minutes away from your event. Our team will arrive ready to rock, armed with all the details to make sure your rentals are set up perfectly!
Ready to get started?
We are excited to work with you! Feel free to check out our services and reach out to us if you have any questions!
Frequently Asked Questions
What types of events do you cater to?
We cater to a wide range of events including birthday parties, weddings, corporate events, community gatherings, and more. If you have a special event in mind, feel free to reach out to us!
How do I make a reservation?
You can make a reservation by contacting us through our website, giving us a call, or sending us a text. We recommend booking as early as possible to ensure availability.
What is your cancellation policy?
Cancellations made at least 7 days before the event will receive a full refund. Cancellations made within 7 days of the event may be subject to a cancellation fee. Please contact us for more details.
Do you offer delivery and setup services?
Yes, we offer delivery and setup services for all our rental items. Our team will ensure everything is set up correctly and on time for your event. Some items have an additional setup fee. Please contact us for specifics.
What areas do you serve?
We serve all of North Texas but we do have a minimum to travel more than 30 miles from our location. If you’re outside this area, please contact us to see if we can accommodate your event.
Are your rental items clean and safe?
Absolutely! We take great pride in maintaining our rental items. Everything is cleaned and inspected before and after each use to ensure safety and quality.
Can I customize my rental package?
Yes, we offer customizable rental packages to fit your specific needs and budget. Let us know what you’re looking for, and we’ll work with you to create the perfect package.
What payment methods do you accept?
We accept various payment methods including credit cards, cash, and most digital money apps. Payment details will be provided during the booking process.
How far in advance should I book my rentals?
We recommend booking your rentals as early as possible, especially during peak seasons. This helps ensure availability and allows us to better accommodate your needs.
What happens if an item is damaged during my event?
- If an item is damaged during your event, please notify us immediately. Depending on the extent of the damage, there may be a repair or replacement fee.